{"id":98489,"date":"2017-10-05T18:00:00","date_gmt":"2017-10-05T17:00:00","guid":{"rendered":"http:\/\/www.smartinsights.com\/?p=98489"},"modified":"2017-10-05T16:04:56","modified_gmt":"2017-10-05T15:04:56","slug":"improving-quality-marketing-data","status":"publish","type":"post","link":"https:\/\/www.smartinsights.com\/digital-marketing-strategy\/improving-quality-marketing-data\/","title":{"rendered":"Improving the quality of marketing data"},"content":{"rendered":"<h2>Chart of the day: How data give opportunities to grow a business<\/h2>\n<p>I think it's fair to say that improving the quality of marketing data isn't a fashionable or sexy topic. Indeed in a recent article by Keith Weed, \u00a0Chief Marketing and Communications Officer at Unilever\u00a0<a href=\"https:\/\/www.thinkwithgoogle.com\/consumer-insights\/adweek-new-york-takeaways\/?utm_medium=email-d&amp;utm_source=newsletter&amp;utm_team=twg-us&amp;utm_campaign=20171004-twg-adweek&amp;mkt_tok=eyJpIjoiTTJGalltTmlZemcwWVdNeSIsInQiOiJoTjY0U2dPdTB6V0dhUE5hVXBlV2YyY0dvWTdWUUdhWHIya2JlZ3Q4K3BYVmZ6TTNMeDJDRnVGWDF4SkN0YjRrZ0laTjRvMjZKSzFxQUs0SFlsVHhOZmZNV1R1dEpUWXJKaDdcL2hmSG9ERHN3YUtOeUhKNVB5S3VXalRvVlBocmMifQ%3D%3D\">reviewing discussions at AdWeek <\/a>US he says as much:<\/p>\n<blockquote><p><em>\"The very unsexy topic of measurement has become a hot conversation<\/em><\/p>\n<p><em>Sorting out the digital ecosystem should be a priority for everyone in our industry. It has been heartening to see this become an increasing focus of conversation over recent months and certainly this past week.<\/em><\/p>\n<p><em>As an advertiser, I want to be able to see one consumer, paid for from one budget, not separated out for online and offline\".<\/em><\/p><\/blockquote>\n<p>In this quote, he is specifically talking about measurement of paid media, but he goes on to look at the importance of customer data more generally across the customer journey.<\/p>\n<p>In this CoD, I thought I'd feature this chart which highlights the potential of data-driven marketing to identify business opportunities and improve efficiency of existing processes.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-98491\" src=\"http:\/\/www.smartinsights.com\/wp-content\/uploads\/2017\/10\/Improving-data-quality-700x328.png\" alt=\"\" width=\"640\" height=\"300\" srcset=\"https:\/\/www.smartinsights.com\/wp-content\/uploads\/2017\/10\/Improving-data-quality-700x328.png 700w, https:\/\/www.smartinsights.com\/wp-content\/uploads\/2017\/10\/Improving-data-quality-150x70.png 150w, https:\/\/www.smartinsights.com\/wp-content\/uploads\/2017\/10\/Improving-data-quality-550x258.png 550w, https:\/\/www.smartinsights.com\/wp-content\/uploads\/2017\/10\/Improving-data-quality-768x360.png 768w, https:\/\/www.smartinsights.com\/wp-content\/uploads\/2017\/10\/Improving-data-quality-250x117.png 250w, https:\/\/www.smartinsights.com\/wp-content\/uploads\/2017\/10\/Improving-data-quality.png 1106w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>With the current focus on compliance for GDPR, it's nice to see that data management isn't only about compliance; improving revenue and the customer experience come out on top. I hope this raises some questions, for me it prompts the questions:<\/p>\n<ul>\n<li>Who in marketing is responsible for data quality (to improve performance, not just for compliance)?<\/li>\n<li>Which of your different types of data have you audited for quality, e.g. customer profile, media conversion touchpoints, single view of customer?<\/li>\n<li>What budget and data quality and management initiatives do you have to improve insight and drive\u00a0performance <a href=\"http:\/\/www.smartinsights.com\/ecommerce\/web-personalisation\/what-is-lifecycle-marketing\/\">across the customer lifecycle<\/a>?<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Source<\/strong>: <a href=\"https:\/\/www.edq.com\/resources\/data-management-whitepapers\/2017-global-data-management-benchmark-report\/\">Experian Data Quality 2017 global data management benchmark report\u00a0<\/a><\/li>\n<li><strong>Sample<\/strong>:\u00a01,400 US data management professionals<\/li>\n<li><strong>Smart Insights member resource<\/strong>:\u00a0<a href=\"http:\/\/www.smartinsights.com\/guides\/managing-customer-data-improve-marketing-roi\/\">Managing Customer Data to Improve Marketing ROI<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Chart of the day: How data give opportunities to grow a business I think it&#8217;s fair to say that improving the quality of marketing data isn&#8217;t a fashionable or sexy topic. Indeed in a recent article by Keith Weed, \u00a0Chief &hellip;..<\/p>\n","protected":false},"author":5,"featured_media":98491,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"categories":[29],"tags":[910],"class_list":["post-98489","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-marketing-strategy","tag-data-driven-marketing","advicetype-chart-of-the-day"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Improving the quality of marketing data | Smart Insights<\/title>\n<meta name=\"description\" content=\"Improving the quality of marketing data Chart of the day: How data give opportunities to grow a business I think it&#039;s fair to say that improving the quality of marketing data isn&#039;t a 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